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Below is a quick outline of important information regarding 2025 W-2s, along with common questions and answers you may receive. The most recent update will be will OT be separated and the answer is YES there will be a separate box on your W2 (BOX 14) where the OT that shouldn’t be taxed will be located.

Overtime (OT) Tax Reporting on W-2s

In response to questions regarding the taxation of overtime (OT), please note the following:

• Overtime wages are included in total taxable wages.

• However, the premium portion of overtime that is non-taxable will be displayed separately on the W-2.

• Employees can reference Box 14 on their W-2 to view the non-taxable overtime amount.

W-2 Distribution & Important Dates

The information below includes key dates and contact details in preparation for W-2 distribution. Please read this entire message before contacting any department with questions.

• W-2s for current and former employees will be:

  • Mailed to the address on file, and

  • Uploaded to LISA around January 31

• W-2s will not be available prior to January 31

• LISA access: https://lisa.aus.com

Contact Information

• Address updates & electronic W-2 access:
  https://lisa.aus.com

• W-2 questions (after receipt):
  Email: W2@aus.com
  Include:

  • Full name

  • Last four digits of SSN

  • Employee number

  • Date of birth

  • Description of the issue

Emails received prior to W-2 distribution will be discarded.

• Address updates sent via email will be discarded
  (All address changes must be submitted through LISA.)

• 1095-C forms

  • Mailed on or before March 1

  • Available electronically via LISA before March 1 (exact date TBD)

  • Questions:

    • Phone: 888-670-7106, option 4

    • Email: Benefits@aus.com

• 1099 questions:
  accountspayable@aus.com

• 401(k) questions:
  RetirementBenefits@aus.com

Accessing & Updating Your LISA Profile

To access LISA: https://lisa.aus.com

• User ID: Email address

• Password: User-created password

To update your address:

1. Click My Profile

2. Select Address

3. Enter the updated address

4. Click Done

5. Click Submit

6. Click Confirm

Your LISA profile contains:

• Mailing address

• Contact information (phone and email)

Employees are strongly encouraged to add a personal email address.

For LISA access issues: lisasupport@aus.com

W-2 FAQs

• W-2s are mailed to the address on file as of December 31.

• Address updates are not immediate and may take 2–3 days to process.

• Please wait until February 15 before requesting a reprint.

• Reprint requests received prior to February 15 will be discarded.

• W-2s for all Allied Universal employees are accessible via LISA.

• Former employees separated within 18 months can access LISA.

• Former employees separated longer than 18 months who did not receive a mailed W-2 may email W2@aus.com with required identifying information.

• Former employees with company email addresses must update to a personal email before registering in LISA (contact HR).

• Former employees without a company email must contact their prior local branch office.

Tax Withholding Updates

• Federal Income Tax tables for 2026 have changed.

• Employees may notice changes in Federal withholding.

• Use the IRS Withholding Calculator (ensure tax year 2026 is selected).

• Federal & State withholding forms:
  http://www.symmetry.com/resources/blank-forms-page

• New W-4 forms can be submitted via LISA.

• Employees claiming Federal tax exemption must submit a new W-4 by February 15 to maintain exemption.

No Tax on Overtime – One Big Beautiful Bill Act

• This legislation does not change employee paychecks.

• The tax benefit is applied when filing annual taxes, not during payroll.

• Employees are not subject to Federal tax on the premium portion of overtime pay.

• The premium overtime amount will appear in Box 14 of the W-2.

IRS reference:
https://www.irs.gov/newsroom/one-big-beautiful-bill-act-tax-deductions-for-working-americans-and-seniors

Common Questions & Answers

Q: My W-2 is missing a control number.
A: Only the mailed W-2 includes a control number. LISA copies do not. Employees may file without it or wait for the mailed copy.

Q: My Social Security withholding looks incorrect.
A: Multiply Box 3 wages by 6.2%. If the result equals Box 4, it is correct. Otherwise, email W2@aus.com.

Q: I need a W-2 for a deceased employee.
A: Submit a copy of the death certificate and power of attorney. A copy will be issued.

Q: My address is incorrect on my W-2.
A: Taxes may still be filed. Update the address in LISA for future records.

Q: My name is incorrect on my W-2.
A: Taxes cannot be filed until corrected. Email a copy of the Social Security card and driver’s license to W2@aus.com. A W-2c will be issued.

Q: My Box 1 wages do not match my gross pay.
A: Box 1 reflects taxable wages, which exclude pre-tax deductions (benefits, 401(k), etc.).

Q: My Social Security number is incorrect.
A: Email a copy of the Social Security card and driver’s license to W2@aus.com. A W-2c will be issued.